by Pete Crutchley | Nov 21, 2017 | Medical Billing News
Working for a consultant surgeon is fun. However, since one particular private medical insurance company decided to outsource their help desk or their “advisors” late last year, there has been a marked reduction in their level of customer service from it....
by Pete Crutchley | Nov 20, 2017 | Medical Billing News
There a few things I hear that automatically set alarm bells ringing when I look at the invoicing and billing process of a business. “I’ll take a look at it next week” “I’ll get round to it in a bit” “I’ve been meaning...
by Pete Crutchley | Nov 17, 2017 | Medical Billing News
Two different MHM clients – both consultant surgeons – have been advised by a specific insurance company that the fees for their initial and follow up consultations are being reduced. They are not amused, to say the least. But what can they do about...
by Pete Crutchley | Nov 16, 2017 | Medical Billing News
One of the most common remarks I hear from my guys is the number of patients they see in the NHS. They literally have patients queuing up to see them. Such a comment is normally followed by the opposite when discussing a private practice. They want to see and need to...
by Pete Crutchley | Nov 15, 2017 | Medical Billing News
It is depressing the number of times I hear potential clients rubbishing insurance companies. In my experience the reasons normally cited are incorrect. Far from it. I’ve lost track how often I’ve been told an insurance company won’t pay for...