by Pete Crutchley | Jan 10, 2022 | Medical Billing News
One of my major bugbears with medical practice is the ability to answer the phone. Sounds simple. It is! Yet many practices do not answer the phone. Instead, the call goes to an answering machine and then one of two things happen. The call is never returned. The...
by Pete Crutchley | Jan 9, 2022 | Medical Billing News
I called one of my friends early one evening recently. His phone went straight to voice mail. Curiously he didn’t call me back with half an hour or so per normal. He called me this morning instead. He explained why. Every Wednesday, he and his wife have a...
by Pete Crutchley | Jan 8, 2022 | Medical Billing News
MHM sort of cheats when we say we are an outsourced medical biller. We don’t share premises with our consultant surgeons nor are we next door to the hospital. Neither do we speak to them every single morning when they walk through the door. We are –...
by Pete Crutchley | Jan 7, 2022 | Medical Billing News
There a few things I hear that automatically set alarm bells ringing when I look at the invoicing and billing process of a business. “I’ll take a look at it next week” “I’ll get round to it in a bit” “I’ve been meaning...
by Pete Crutchley | Jan 6, 2022 | Medical Billing News
This is the one question I get asked more often than all the others. The first thing to realise about increasing a fee is that you CANNOT increase a fee for all your surgical episodes. Nor can you increase a fee every time you perform a surgical episode....
