The Insurance Company Have Lowered the Fee AFTER the surgery
Following last week's article regarding how you should always keep good relations with a private medical insurance company, it is worth pointing out that this does NOT mean you have to agree with...
Knock Three Times And Get Paid Quickly
My Top Three Assumptions when there is a knock on the office door are: Murderer The authorities have come to arrest me The book on positive thinking I ordered has arrived. What on...
Treat The Insurance Company As The Enemy And They Will Become The Enemy
It is depressing the number of times I hear potential clients rubbishing insurance companies. In my experience the reasons normally cited are incorrect. Far from it. I've lost track how...
What Happens If You Don’t Pay Attention To Shortfalls And Excess?
A few weeks ago, I was checking what was happening with shortfalls and excess since the start of the year. Using a single private consultant surgeon as an example: Week ending Friday, September...
You Must Take Payment By Card
Banks are desperate to phase out cheques. This is due to the cost of processing a cheque from the bank's point of view. Yet the decision was taken not to, as planned, phase out cheques completely by...
Don’t be afraid to ask for help
Recently I was reading an article in a business management magazine. The article highlighted some of the challenges faced by small business owners when they start. But it could also have been...
The Consultant who didn’t charge for inpatient consultations
I took part in a Virtual medical conference recently and one of the speakers - a well-established consultant surgeon and an incredibly safe pair of hands - stated during his presentation that a...
After Three Months – the patient must pay!
A group of surgeons I know is having problems getting paid by insurance companies. Not just an individual insurance company but all insurance companies. The practice manager claimed there were many...
Telling A Consultant She Will Be At Least £4,000 Out of Pocket
It is common in my world to be presented with a number of unpaid invoices. The remit is to go get paid for them. That I can do. But it depends? If they were raised in the first place that is....
But The Hospital Will Take My Money For That!
Ever thought what is the most often quoted reason for non-payment by a patient of an excess? The same reason is quoted over and over again. It's not "I haven’t got the money”. It's not “I didn’t...
The Consultant Who Was denied A Follow Up Charge
I'm used to insurance companies declining to pay a consultation charge within 10 days of surgery. It happens all the time. It's the very reason before I invoice consultations within 10 days of...
Should you publish your fees?
Flip the question on its head. WOULD YOU BUY SOMETHING WITHOUT KNOWING HOW MUCH IT COST? Would you pass over your debit card details without knowing how much is going to be charged to it? 99.9% of...