The Virtual Reality of Running a Business
MHM Ltd is a virtual business. I'm not physically based in my client's offices. In some cases, I'm hundreds of miles away so I can't walk down the corridor and tap on a door to speak with a client....
Never forget what the Consultant wants
I'm a contractor. I provide an outsourced service for my clients. I run my business to generate an income for me. Notice all three of those sentences started with the word "I"? But when I (sic) go...
You Can’t Charge Any More Than You Originally Agreed
In terms of medical billing, this perhaps is one of the statements I say to private consultant surgeons more frequently than others. The following example illustrates that despite the rejection of...
The Consultant who hadn’t got the time to get paid
There are only 24 hours in a day. All of my guys are incredibly busy. I'm amazed at the volume of work they get through in a single day. They are either on-call, doing a ward round or in theatre....
Stop making it hard for yourself!
What follows is absolutely real and why medical invoicing can be more troublesome than it need be. One of my guys ran an outpatient clinic last Thursday The clinic list arrived with me on the...
The Consultant who invested £100 in getting his fees right
After a recent presentation, a private consultant surgeon telephoned me. He wanted all his fees checked. He heard about the MHM fee checker from a colleague who had attended the presentation so he...
Don’t say CASH FLOW to me
I don’t like is the expression “cash flow” For the simple reason, cash does not flow. Cash has to be managed. Cash Flow Around this time of year, I take calls from consultant surgeons...
The Consultant who had a problem with self funding patients
Most MHM clients ask us to look at self-funders when we start looking at the amount of money owed. Self-funding patients are a very common reason MHM is called in the first place. With the...
Do What You Are Good At
It is amazing how many patients a certain MHM client sees each clinic. In the "pre Covid-19 days" he saw between 12 and 15 each clinic. Now he is seeing between 15 and 20. Obviously there is a back...
Ritual.
In one single word how a private consultant surgeon can achieve the financial reward for all his efforts. Ritual Every single time you perform an outpatient clinic the details are passed on....
The true cost of not getting the right details
What follows is absolutely real and why medical invoicing can be more troublesome than it need be. Ordinary Day One of my guys ran an outpatient clinic last Thursday The clinic list arrived with me...
NEVER say – should be to me!
Don't say - "all the details should be obtained". Say "all the details MUST be obtained". In other words, turn "should" into a must. But why is this so important? And why must you do it every day?...