Practice management – leave your ego at the door
It takes an amazing amount of determination and resilience to become a consultant surgeon. Years of study, sacrifice and long, long nights. Finally you make it. Then one day decide to start a...
I love mistakes – I learn such a lot
I love it when a mistake happens or when something goes wrong. It means I get the chance to look at what went wrong and more importantly WHY it went wrong. That means I can stop the same mistake...
Being paid cash and a bottle of merlot
I like Merlot. It’s great when a patient pays cash - on the way out he or she produces a roll of £10 notes and pays in full. It happened just before Christmas last year to an MHM client. Couple of...
The simple way to increase your cash
One of the most often asked questions is "how can I improve or increase my cash flow". The answer, as regards medical invoicing, is very simple to answer: Raise your standards But what does that...
Positive Procrastination
I called one of my friends early one evening last week. His phone went straight to voice mail. Curiously he didn't call me back with half an hour or so per normal. He called me this morning...
Outsourcing – sort of
MHM sort of cheats when we say we are an outsource company. We don't share premises with our consultant surgeons nor are we next door to the hospital. Neither do we speak to them every single...
Procrastination – a wealth warning
There a few things I hear that automatically set alarm bells ringing when I look at the invoicing and billing process of a business. "I'll take a look at it next week" "I'll get round to it in a...
How to Uplift a Fee
This is the one question I get asked more often than all the others. The first thing to realise about increasing a fee is that you CANNOT increase a fee for all your surgical episodes. Nor can you...
Your Call Is Important To Us
Working for consultant surgeons is fun. However, since one particular private medical insurance company decided to outsource their help desk or their "advisors" late last year, there has been a...
Insurance Policy Exemptions
It is dangerous for an insured patient to assume his insurance covers everything. Often it does not. This will impact on how much you get paid. Short term issues Private medical insurance is...
Medical Billing – do it once and do it right
In the world of medical billing, the most efficient way of doing something is to do it right the first time. What happens if you don't? You don't get paid. My late Father drilled into me from a very...
Why Does a Practice Fail?
That's an interesting question. Many don't appreciate that a private medical practice can fail. And some do. A private medical practice can fail for the same reason that ultimately any business...