What’s a Health Cash Plan?
A patient who needed a receipt called me yesterday. She needed one so she could claim the money from her health cash plan. The patient had seen physiotherapist and paid for her treatment. With a...
How BIG do you want your practice to be?
Following on from this mornings post, one of my guys called me. He was curious as to whether his targets were sufficient or not. Yet that is not a question I can or even should be able to answer. It...
What do you want your practice to do?
I find it really interesting when I ask that question of consultants considering starting a private practice. The answer should be: make money! Nonetheless on many occasions I hear: the practice...
Summer holidays and the silly season
The silly season July and August represent the silly season for me with people on holiday. Consider, the practice secretary on leave for the last two weeks of July. Consequently, when she is back, I...
It is good to talk. But not to text.
Yesterday I spoke about the clarity of data. You need to be able to read it. Consequently, I took a phone call last afternoon from an MHM client. He reminded me how I once gently pointed out texting...
Time – use it wisely if you want to make more money
It is amazing how many patients a certain MHM client sees each clinic. In the "pre Covid-19 days" he saw between 12 and 15 each clinic. Now he is seeing between 15 and 20. Obviously there is a back...
Legible writing and the Clinic List
It's really strange how, in the search of efficiency, the exact opposite happens. Take a relatively new MHM client. He is very good at finishing a clinic and immediately sending a scan of his clinic...
Getting the details right is still important
One of the most often asked questions is "how can I improve or increase my cash flow". The answer, as regards medical invoicing, is very simple to answer: Raise your standards But what does that...
You need to understand what CCSD codes do
Insurance companies use medical coding to detail a medical procedure. For example: an Orthopaedic surgeon will understand what a Multiple arthroscopic operation on the knee (including...
Why I hate CASH FLOW!
For the simple reason, cash does not flow. Cash has to be managed. Cash Flow Around this time of year, I take calls from consultant surgeons who in view of their impending tax payments require an...
My take on the Top Up Invoices question.
Top up (or GAP) invoices = asking the patient to agree to pay the difference between a consultant's fee and the fee an insurance company is prepared to pay. The discussion concerning them seems to...
Far too busy to make money
There are only 24 hours in a day. All of my guys are incredibly busy. I'm amazed at the volume of work they get through in a single day. They are either on-call, doing a ward round or in theatre....