Charge the Patient and force them to sort it
A group of surgeons I know is having problems getting paid by insurance companies. Not just an individual insurance company but all insurance companies. More specifically or so the surgeon's...
Stop wasting my time. Listen to what I asked instead
Recently a friend of mine called asking for a favour. I’ve known this guy years. We started our respective businesses around the same time. He has now reached the point where he needs to relocate...
Don’t make it harder than it needs to be
What follows is absolutely real and why medical invoicing can be more troublesome than it need be. One of my guys ran an outpatient clinic last Thursday The clinic list arrived with me on the...
Backdating a Pre-Authorisation
The patient arrives for the consultation but hasn’t obtained a pre-authorization from their insurance company. Should you see the patient? Yes; patient care must come first. But the patient does not...
What is a CCSD code and where do you find one?
What's a CCSD code? A CCSD code is used by insurance companies to identify a medical procedure. An Orthopaedic surgeon, for example, understands what a Multiple arthroscopic operation on the knee...
Mistaking movement for action
I've been reading a really interesting book. The book goes into some detail on how decisions are made. What the process is? Which factors are included? Why are some factors excluded? When is a...
Tomatoes in a Private Medical Practice
The single biggest restriction on the performance of any private medical practice is: TIME. Sound surprising? It shouldn't be. There are only 24 hours in a day. Even Stephen Hawking (one of...
Massive reduction in fees
Following last week's article regarding how you should always keep good relations with a private medical insurance company, it is worth pointing out that this does NOT mean you have to agree with...
Someone is at the door!!
I have three major assumptions when someone knocks on my office door Murderer The authorities have come to arrest me The book on positive thinking I ordered has arrived. What on earth has...
Talk to them. They don’t bite
It is depressing the number of times I hear potential clients criticising insurance companies. In my experience the reasons normally cited are incorrect. Far from it. I've lost track of how often...
This is what happens if you do NOTHING!
A few weeks ago, I was checking what was happening with shortfalls and excess since the start of the year. Using a single private consultant surgeon as an example: Week ending Friday, October 25th,...
Should you take card payments over the phone?
Banks are desperate to phase out cheques. This is due to the cost of processing a cheque from the bank's point of view. Yet the decision was taken not to, as planned, phase out cheques completely by...