Virtually cheating – wrong!
Keep it quiet but I'm a virtual cheater! First of all, I'm a virtual business. I'm not physically based in my client's offices. In some cases, I'm hundreds of miles away so I can't walk down the...
What’s in it for me?
I'm a contractor. I provide an outsourced service for my clients. I run my business to generate an income for me. Notice all three of those sentences started with the word "I"? But when I (sic) go...
If you promise to deliver, make sure you deliver
We all hear that many times during the day. It's a pain but sometimes it literally is a case of not being able to provide an answer there and then. In itself that is not a problem. Where it IS a...
Too busy to be bothered making any money
There are only 24 hours in a day. All of my guys are incredibly busy. I'm amazed at the volume of work they get through in a single day. They are either on-call, doing a ward round or in theatre....
Getting it wrong could easily cost you £3,060 per year
A Consultant Surgeon performs an AB1234 worth £525. At the same time, he performs a DC2468 worth £576. The patient is insured so an invoice has to be submitted for payment. Therefore you have to...
Do you really understand the difference between benefits and fees?
The Difference This issue came up recently with a consultant surgeon. How are benefits and fees accounted for against a patient's package? Benefits Consider the total benefits payable under a...
I should have charged him a fee
After a recent presentation, a private consultant surgeon telephoned me. He wanted all his fees checked. He heard about the MHM fee checker from a colleague who had attended the presentation so he...
I hate the expression “CASH FLOW”
For the simple reason, cash does not flow. Cash has to be managed. Cash Flow Around this time of year, I take calls from consultant surgeons who in view of their impending tax payments require an...
Why self funding patients can be so difficult
Most MHM clients ask us to look at self-funders when we start looking at the amount of money owed. Self-funding patients are a very common reason MHM is called in the first place. With the...
What is the most important piece of equipment in your practice?
In one single sentence the cornerstones of how a private consultant surgeon can achieve the financial reward for all his efforts. Ritual Every single time you perform an outpatient clinic the...
What’s it really like when you don’t get the right details?
What follows is absolutely real and why medical invoicing can be more troublesome than it need be. Ordinary Day One of my guys ran an outpatient clinic last Thursday The clinic list arrived with me...
Don’t say SHOULD to me!
Don't say - "all the details should be obtained". Say "all the details MUST be obtained". In other words, turn "should" into a must. But why is this so important? And why must you do it every day?...