You definitely can charge for that
I was at a medical conference recently and one of the speakers - a well-established consultant surgeon and an incredibly safe pair of hands - stated during his presentation that a private surgeon...
Business planning – slow down!!
It was the classic environment where chaos reigned supreme. There was a serious amount of money outstanding. It didn't take long to work out why. The problem was the practice principal. He insisted...
Desk Research – do your homework
I left school more years ago than I care to remember. Then as now I make sure I do my homework though. The only difference is now I do it for private medical consultants some of whom are thinking...
Do it now!
Not getting paid doesn't happen by accident. Something causes it to happen. There is ALWAYS A CAUSE. If you leave invoicing until later (Friday for instance) it is very easy not to invoice at all....
He didn’t know his fee had changed
Oops. I was chatting to a surgeon recently about surgical fees. His view was they were too low and a certain insurance company was, in his view, trying to reduce the number of consultants they...
Make someone responsible
Earlier this year, MHM was engaged to review the billing process of a private hospital. The project was to investigate why private medical insurance companies were not paying. Initial findings One...
Do this EVERY single day.
Ever wondered why MHM clients get very regular payments both from Insurance Companies, Private Hospitals and self-funding patients too? It is down to the above discipline - the ritual - both on the...
Have a Business Objective for your Medical Practice
Many times I'm asked how and why MHM clients achieve their practice aims with apparently so little effort. How do they take the island? Defined Objective MHM does not allow its clients to...
Did Not Attend – what can you do?
This is a topic that comes up frequently when I meet Private Consultant Surgeons. Indeed, the point was touched upon earlier this year regarding asking self-funding patients to pay in advance....
Communication Breakdown – the killer
One of the most fatal ways to restrict the growth and profitability of a private medical practice or indeed any business is a failure to communicate. The domino effect of poor communication can be...
Self funders – why they don’t pay
Most MHM clients have reported issues with self-funders when we get involved. It is also the source of many calls made to MHM. With the self-funding market increasing, it is important to understand...
Show me the money
Anybody ever watched the movie “Jerry Maguire” and the immortal quote – show me the money! Clearly a guy I recently bumped into at a medical conference hadn’t. He was the Practice Manager for a...