Make someone responsible
Earlier this year, MHM was engaged to review the billing process of a private hospital. The project was to investigate why private medical insurance companies were not paying. Initial findings One...
Do this EVERY single day.
Ever wondered why MHM clients get very regular payments both from Insurance Companies, Private Hospitals and self-funding patients too? It is down to the above discipline - the ritual - both on the...
Have a Business Objective for your Medical Practice
Many times I'm asked how and why MHM clients achieve their practice aims with apparently so little effort. How do they take the island? Defined Objective MHM does not allow its clients to...
Did Not Attend – what can you do?
This is a topic that comes up frequently when I meet Private Consultant Surgeons. Indeed, the point was touched upon earlier this year regarding asking self-funding patients to pay in advance....
Communication Breakdown – the killer
One of the most fatal ways to restrict the growth and profitability of a private medical practice or indeed any business is a failure to communicate. The domino effect of poor communication can be...
Self funders – why they don’t pay
Most MHM clients have reported issues with self-funders when we get involved. It is also the source of many calls made to MHM. With the self-funding market increasing, it is important to understand...
Show me the money
Anybody ever watched the movie “Jerry Maguire” and the immortal quote – show me the money! Clearly a guy I recently bumped into at a medical conference hadn’t. He was the Practice Manager for a...
An extra £37.50 but you’ll never see it
This blog could easily have been called 'YOU WON'T UPLIFT A FEE BY DOING THAT" Recently a private consultant - the colleague of a current client in fact - called me with a problem. Sadly it was a...
Why are you buying that?
At a recent presentation, I was asked about the costs and use of accounting software. Bearing in mind the presentation was to consultants who had not yet established a private practice, numerous...
Are your being paid the right fee?
Two codes AB1234 £619.00 and XX2468. £124.50. Total £743.50. It came, as somewhat of a shock to be told therefore the amount being paid to the MHM client was only £24. How can this be??? Where is...
Been on hold long?
Working for consultant surgeons is fun. However, since one particular private medical insurance company decided to outsource their help desk or their "advisors" late last year, there has been a...
Are you making it hard to get paid?
If you get the basics right many problems with getting paid aren't allowed to happen. As a result, accidents aren't allowed to happen. The basics are as follows: Patient’s full name Their...