It helps if you charge the right amount
Undercharging or not charging the right fee is much more common than you may think. Consider the two real examples below. THE ENT SURGEON Surgeon A is an ENT consultant surgeon. He performs an E1910...
Who collects the excess?
A question, which was asked recently at a private practice seminar MHM were presenting at. Interestingly the question was asked by a consultant surgeon who had started his/her private practice two...
The Insurance Company didn’t know
The patient arrives for the consultation. He hasn’t obtained a pre-authorisation from his/her insurance company. Should you see the patient? Yes, of course, you should; patient care must come first....
Pay attention or not charge the right fee
It actually happened too. Consider a CCSD code for a follow up consultation = 20310. Now consider the CCSD code for a ECG = 20110. A consultant surgeon couldn’t understand why he was not getting...
You MUST invoice daily
Following on from a recent blog and questions raised at a presentation to consultant surgeons, I was asked to further explain why you must invoice quickly. Unacceptable Delay The obvious one is that...
Excess amounts – the usual reason
Ever thought what is the most often quoted reason for non-payment by a patient of the excess? The same reason is quoted over and over again. It's not ‘I haven’t got the money” nor is it “I didn’t...
Has the patient already paid their excess??
Most excess charges are between £75 or £100. Sometimes they can be higher or even lower but often they are £75 or £100. Invoice for excess This in itself is not a problem. It's just as easy to send...
Open Referral – the stark reality
Recently a family member decided an appointment with a private consultant was necessary. As the family member had private medical insurance, a phone call was made to the consultant suggested by the...
Want more patients???
One of the most common remarks I hear from my guys is the number of patients they see in the NHS. They literally have patients queuing up to see them. Such a comment is normally followed by the...
Are you loosing out because you aren’t up to date?
It is depressing the number of times I hear potential clients criticising insurance companies. In my experience the reasons normally cited are incorrect. Far from it. I've lost track of how often...
Actually, you agreed the fee.
In terms of medical billing, this perhaps is one of the statements I say to private consultant surgeons more frequently than others. The following example illustrates that despite the rejection of...
Failure to get paid is no accident!
There is always a reason why you aren't getting paid. And the number one reason is that no invoice has been sent. Take, for example, the consultant surgeon I was working with recently. The...