They don’t know what it is that they don’t know
During a conversation with a friend of mine recently, I pointed out that our clients had some things in common. For one thing, they are consultant surgeons. And that means they are all supremely...
I’m not surprised he has poor cash flow
I was asked to speak with a colleague of a current MHM client recently. He was having problems with outstanding invoices both from insurance companies and from self-funding patients. He, in turn,...
How to argue with a medical insurance company
I argue with medical insurance companies all the time. Let me, however, be very specific about when and why I argue with them. I argue with them when I think they are wrong or when I think they...
The Billing Process. Now what?
Having analyzed where the private practice is both in terms of outstanding accounts, it is important to have a structured and rational action plan. Why do it this way though? On numerous occasions,...
Excess and Shortfalls – the reality
Excess and shortfalls are the biggest headaches any private medical practice will face. You will not stop them despite what you may think so you MUST have a process in place to identify them and...
Billing Process – recording payments
It ranks up there with not sending an invoice out in the first place. It is the number one complaint a private consultant gets from patients about his/her billing process. It's also a critical...
Reviewing the billing process – Part Two
Yesterday we established how to find precisely where your private practice is as regards debtors. Now we need to look at the invoicing process. But Do NOT react to a high level of outstanding...
What do I look for when reviewing the billing process of a private consultant surgeon
What do I look for? Precisely where the Practice is now. When? The very first day It seems the most obvious place to start. It is. But numerous times a practice doesn't really know what is...
Your call is important to us….
An email arrived last week asking me to call a prospective new client. He'd been reading my blogs and wanted help to grow his practice. In particular, he wanted a review of the...
Inpatient care can be charged for
I was at a medical conference recently and one of the speakers - a well-established consultant surgeon and an incredibly safe pair of hands - stated during his presentation that a private surgeon...
Avoiding the chaos field.
It was the classic environment where chaos reigned supreme. There was a serious amount of money outstanding. Didn't take long to work out why. The problem was the practice principal. He insisted...
Do your homework before you start a private medical practice
I left school more years ago than I care to remember. Then as now I make sure I do my homework though. The only difference is now I do it for private medical consultants some of whom are thinking...