Excess and Shortfalls: 2019 style
Just taking ONE client as an example. Week ending Friday, January 25th: out of 15 consultations, 4 (four) came back with excess/shortfall deductions totaling £575. So for a total of £2,500 worth of...
How to make life hard for yourself.
The normal item when I get asked to review a consultant’s invoicing process is the potential for weakness in the area of records on his/her part. The filing system Sometimes, I’m presented with a...
Self funders – the reality of why there are some many outstanding
Most MHM client have reported issues with self-funders when we get involved. It is also the source of many calls made to MHM. With the self-funding market increasing, it is important to understand...
Are you under-pricing your skills by mistake?
Undercharging or not charging the right fee is much more common than you may think. Consider the two real examples below. THE ENT SURGEON Surgeon A is an ENT consultant surgeon. He performs an E1910...
THE most common reason you aren’t making any money is…….
You've forgotten its meant to be a business! All MHM clients are very dedicated individuals. Having spent approximately 15 years training and finally becoming a consultant surgeon, they go on...
How to LOOSE money without really trying
There are only 24 hours in a day. All of my guys are incredibly busy. I'm amazed at the volume of work they get through in a single day. They are either on-call, doing a ward round or in theatre....
How do you stop wasting time?
Basic Mistakes I was literally 70% through billing for a client’s clinic lists from last evening. Eight separate patients and a mixture of initial and follow up consultations. All was going well...
DNA & Cancelled Appointments
This is a topic that comes up frequently when I meet Private Consultant Surgeons. Indeed, the point was touched upon last year in a blog regarding asking self-funding patients to pay in advance....
Receipts and Cash Plans
Every week I take a phone call from a self-funding patient. The patient requires a receipt for their payment. The patient can then re-claim the amount paid from their health cash plan provider. For...
Don’t assume you can’t charge for it
I was at a medical conference recently and one of the speakers - a well-established consultant surgeon - stated during his presentation that a private surgeon could not charge for inpatient care. He...
Why it’s always better to get it right first time
In the world of medical billing, the most efficient way of doing something is to do right first time. What happens if you don't? You don't get paid. MHM recently completed a project for a private...
Can I see a patient without a pre-authorisation?
The question is asked quite often. In the majority of cases, your patient should obtain pre-authorisation prior to the initial consultation. But sometimes, the patient arrives and hasn’t obtained a...