Don’t waste time – avoid making the phone call
Working for consultant surgeons is fun. However, since one particular private medical insurance company decided to outsource their help desk or their "advisors" late last year, there has been a...
Raise your standards – you’ll get paid more
One of the most often asked questions is "how can I increase my cash flow". The answer, as regards medical invoicing, is very simple: RAISE YOUR STANDARDS But what does that mean in reality? It...
Trying to charge more – the wrong place to start
A common mistake made by a private consultant surgeon is undercharging for their work. This is alarming when most consultant surgeons wish to increase their fees. How can I charge more for my work?...
You must know your numbers
All MHM clients are dedicated individuals. Having spent approximately 15 years training and finally becoming a consultant surgeon, they then go on to work incredibly long hours. They love what they...
You only earn money when you actually see a patient
I had lunch last week with a consultant who was keen to grow his practice. We'd known each other for a while. Indeed we had begun speaking when he had not achieved his 2018 goals. Because they were...
Increase in excess amounts
Just taking ONE client as an example. Week ending Friday, February 14th: out of 15 consultations, 4 (four) came back with excess/shortfall deductions totaling £575. So for a total of £2,500...
What is covered under private insurance?
It is dangerous for an insured patient to assume his insurance covers everything. Often it does not. This will impact on how much you get paid. Short term issues Private medical insurance is...
Health Cash Plans – what are they?
Every so often I take a phone call from a self-funding patient or an insured patient who requires a receipt for their payment. They need a receipt so they can claim the money back from their health...
Why do patient’s have private insurance?
Most consultants are concerned, quite rightly, with how and why a patient has chosen to see them. Before asking the question why and how does a patient choose you as a consultant an early...
The Silly Season
The silly season May is the start of the silly season with people on holiday at various times throughout the month, as we all know. Returning from its catch up time! Assume your practice secretary...
Switch it off – the ultimate handsfree kit
There was a story on the BBC website regarding the safe use of mobile phones when driving. Apparently, there are still those who hold the phone to their ears. There are those who read emails...
What can take up so much time
Basic Mistakes I was literally 70% through billing for a client’s clinic lists from last Friday. Eight separate patients and a mixture of initial and follow up consultations. All was going well...