Should a medical professional take card payments?
A Private Consultant Surgeon must have the facility to take payments by card and/or over the telephone. It is not a "nice to have" anymore. It is a necessity. Consider the following real MHM...
No Longer Accepting Paper Invoices
Last month another insurance company said it is no longer accepting paper invoices. Why has it taken them so long? For years, MHM has argued paper invoices should be avoided. We have instead...
OMG – I haven’t been charging the right fee!!
Undercharging or not charging the right fee is much more common than you may think. Consider the two real examples below. THE ENT SURGEON Surgeon A is an ENT consultant surgeon. He...
Why you need to check remittances?
Many private consultant surgeons do not appreciate remittances sent to them by the patient's private medical insurance company are important. They are not just for tax reasons. They are not...
How to transfer a pre-authorisation to a colleague
A pre-authorisation can be transferred. But only with the insurance companies permission! A group of consultants who referred patients to each other asked this question. They always seemed to have...
The Sheepish client – Don’t use your home address!
Using your home address for correspondence when you are a private medical practitioner is not a good idea! It is a very bad idea in fact. For example: a couple of weeks ago - actually it was...
Health Cash Plans and Receipts
Every so often I take a phone call from a self funding patient. The patient requires a receipt for their payment. The patient can then re-claim the amount paid from their health cash plan...
Right first time
In the world of medical billing and invoicing sooner or later it is realised the most efficient way of doing something is to do it once and to do it right first time. For example: MHM...
Raise your standards
One of the most often asked questions is "how as a private consultant surgeon can I improve or increase my cash flow". The answer, as regards medical invoicing, is very simple to...
Consultant Surgeons must use their time efficiently too
Sometimes even a consultant surgeon does not understand how valuable his time is. All of my guys are incredibly busy. I'm amazed at the volume of work they get through in a single day. They are...
Arguing with a Private Medical Insurance Company
I argue with medical insurance companies all the time. Let me, however, be very specific about when and why I argue with them. I argue with them when I think they are wrong or when I think they...
What is my outcome – medical invoicing?
To successfully perform medical invoicing or medical billing there has to be a degree of focus on the task itself. In fact, there has to be a total concentration on the expected outcome. But...