Take it seriously or……
you will struggle to make any money. Private medical practice is a business must be run as a business. A surprisingly large number are NOT run as a business which is fine provided you don't...
Sometimes it’s your own fault
It is depressing the number of times I hear consultant surgeons complaining about insurance companies. In my experience the reasons normally cited are incorrect. Far from it. I've lost track...
Who’s fault is that? I’ll punish them!
Harry Hubris was, and probably still is, the classic example of how not to run a business. I first met Harry about 5 years ago at a conference where I was speaking after which Harry...
What does invoice right get paid right REALLY mean?
Let me illustrate with an actual example. Per normal the MHM client's identity won't be divulged nor will the actual surgical episode he performed. But the values are REAL as is the timescale My...
Cancelled appointments & Did Not Attend Patients
This is a topic that comes up frequently when I meet Private Consultant Surgeons for the first time. Indeed, the point was touched upon last year in a blog regarding asking self-funding...
Do it once and do it right
In the world of medical billing and invoicing sooner or later it is realised the most efficient way of doing something is to do it once and to do it right. For example: MHM recently completed...
Remembering what people want you for
I'm a freelancer. I provide an outsourced service for my clients. I run my business to generate an income for me. Notice all three of those sentences started with the word "I"? But...
The Surgeon who didn’t understand the value of time
There are only 24 hours in a day. That much is certain. All of my guys are incredibly busy. I'm amazed at the volume of work they get through in a single day. They are either on-call, doing a ward...
Why a Practice Manager should look for a pattern and then ACT!
Reading Matthew Syed's latest work reminded me of something I'm conscious of when I look at the business performance of a private medical practice. Meaningful patterns. One definition [mine...
Is a plan for a private medical practice necessary?
I was watching the youngsters playing football over the park the other day. It reminded me of how precisely not to resolve an issue and neither score a goal or resolve a problem. All Together...
Medical Invoicing – no excuses. Get the details right
There are certain items that are mandatory when you call a patient’s insurance company. Such requirements are dictated by the Data Protection Act. Without them it’s highly unlikely without the right...
Private medical Insurance Company took the money back?
Some insurance companies decline to accept invoices that are sent more than six months after the consultation or surgical episode. Fair enough, they should have been invoiced. BUT… A...