MEDICAL CODING – the overview revisited
I've been asked to revisit why coding is such a big part of medical invoicing. It is integral because without the correct code the chances of getting paid decrease dramatically. It is...
I can send 10,000 tweets a day for you and for your consultant surgeons!
I had a really illuminating conversation with a guy who called me recently. He ran a marketing business and was a specialist in using Twitter. Basically, the guy told me he'd been looking at my...
Physician heal thyself.
I was recently asked to project manage a situation a group of surgeons had got themselves into. It was, yet again, a case of so much money outstanding that the partners were really questioning was...
DINOSAUR THINKING – and look what happened to them!
On-line payments. Card readers. Internet banking. They are everywhere. But what has that got to do with a private consultant surgeon? EVERYTHING! Consider the following real MHM clients....
GREATER EXPECTATIONS. A guest blog by Michael Barker of Saffron Steer.
Greater expectations Healthcare is changing. But not many of us appreciate how significantly it is changing. A significant shift is taking place driven by increased consumerism in many sectors and...
THEY KNOW WHAT THEY KNOW BUT THEY DON’T KNOW WHAT THEY DON’T KNOW
During an email exchange with a friend of mine (he is in the medical industry too) I happened to point out that our clients had a couple of things in common. For one thing they are consultant...
I’M NOT SURPRISED HE IS HAVING PROBLEMS!
I was asked to speak with a colleague of a current MHM client recently. He was having problems with outstanding invoices both from insurance companies and from self-funding patients. He, in...
OOOPS! The insurance company who got it wrong!
An MHM client recently performed a certain surgical episode. The surgery was something he'd done many, many times before with invoices being both sent and paid by various insurance...
BILLING PROCESS – A PLAN OF ATTACK. NOW WHAT?
Having analyzed where the private practice is both in terms of outstanding accounts, it is important to have a structured and rational action plan. Why do it this way though? On numerous occasions,...
BILLING PROCESS. Part Four – Excess and Shortfalls
Excess and shortfalls are the biggest headaches any private medical practice will face. You will not stop them despite what you may think so you MUST have a process in place to identify...
BILLING PROCESS – Part Three: Handling payments
It ranks up there with not sending an invoice out in the first place. It is the number one complaint a private consultant gets from patients about his/her billing process. It's also a critical...
REVIEWING THE BILLING PROCESS – Part Two: invoicing
Yesterday we established how to find precisely where your private practice is as regards debtors. Now we need to look at the invoicing process. But Do NOT react to a high level...