by Pete Crutchley | Mar 7, 2018 | Medical Billing News
It is depressing the number of times I hear potential clients criticising insurance companies. In my experience the reasons normally cited are incorrect. Far from it. I’ve lost track how often I’ve been told an insurance company won’t pay for...
by Pete Crutchley | Mar 6, 2018 | Medical Billing News
In by far the majority of cases, your patient will obtain authorisation for a consultation in advance of the actual date. But sometimes, the patient arrives for the consultation without a pre-authorisation. First question: should you see the patient? Of course, you...
by Pete Crutchley | Mar 5, 2018 | Medical Billing News
Two different MHM clients – both consultant surgeons – have been advised by a specific insurance company that the fees for their initial and follow up consultations are being reduced. They are not amused, to say the least. But what can they do about...
by Pete Crutchley | Mar 4, 2018 | Medical Billing News
I’m often asked who is actually responsible for paying an excess or a shortfall. The patient is responsible. Interestingly the question was asked recently by a consultant surgeon who had started his/her private practice two years earlier. He was of the opinion...
by Pete Crutchley | Mar 3, 2018 | Medical Billing News
We noticed earlier this year another of the major insurance companies – Vitality – are no longer accepting paper invoices. The curious thing about this decision is why has it taken them so long? For a number of years now, MHM has argued paper invoices...
by Pete Crutchley | Mar 2, 2018 | Medical Billing News
This specific issue comes up frequently when MHM is asked to review the outstanding accounts of a private consultant surgeon. There are two reasons normally why the patient believes the hospital has already taken payment. When the patient is registering at the...