by Pete Crutchley | Aug 6, 2017 | Medical Billing News
I trained a medical secretary in the noble art of medical invoicing recently. Having your medical secretary handling medical invoicing isn’t something I’d recommend though for a number of reasons. First and foremost, over the years medical invoicing...
by Pete Crutchley | Aug 4, 2017 | Medical Billing News
It is depressing the number of times I hear consultant surgeons complaining about insurance companies. In my experience the reasons normally cited are incorrect. Far from it. I’ve lost track how often I’ve been told an insurance company won’t...
by Pete Crutchley | Aug 3, 2017 | Medical Billing News
I’ve been asked this question quite a few times over the years. In by far the majority of cases, your patient should obtain pre-authorisation prior to the initial consultation. But sometimes, the patient arrives and hasn’t obtained a pre-authorisation. First...
by Pete Crutchley | Aug 2, 2017 | Medical Billing News
I’m often asked who is actually responsible for paying an excess or a shortfall. The patient is responsible. Interestingly the question was asked recently by a consultant surgeon who had started his/her private practice two years earlier. He was of the...
by Pete Crutchley | Jul 25, 2017 | Medical Billing News
This specific issue comes up frequently when MHM is asked to review the outstanding accounts of a private consultant surgeon. There are two reasons normally why the patient believes they have already paid and more specifically the hospital has already taken...
by Pete Crutchley | Jul 20, 2017 | Medical Billing News
There are only 24 hours in a day. All of my guys are incredibly busy. I’m amazed at the volume of work they get through in a single day. They are either on-call, doing a ward round or in theatre. Then they have to see their private patients. That explains...