by Pete Crutchley | Jan 8, 2020 | Medical Billing News
The Difference This issue came up recently with a consultant surgeon. How are benefits and fees accounted for against a patient’s package? Benefits Consider the total benefits payable under a patient’s policy. For example, the benefits payable is £100. It could...
by Pete Crutchley | Jan 8, 2020 | Medical Billing News
Working for a consultant surgeon is fun. However, since one particular private medical insurance company decided to outsource their help desk or their “advisors” late last year, there has been a marked reduction in their level of customer service from it....
by Pete Crutchley | Jan 7, 2020 | Medical Billing News
I work in set 45-minute time slots. That does not mean everything has to be completed in 45 minutes or less. It means that I work solidly for 45 minutes. Each and every time. Why? Personally I can’t fully concentrate for more than that amount of time. But the...
by Pete Crutchley | Jan 7, 2020 | Medical Billing News
Sometimes, getting more patients isn’t always the right answer. The right answer is to get paid for the ones you have already seen. Over the last three months MHM has been working very closely with an ENT consultant. His sole aim is to see more and more...
by Pete Crutchley | Jan 6, 2020 | Medical Billing News
One of my major bugbears with medical practice is the ability to answer the phone. Sounds simple. It is! Yet many practices do not answer the phone. Instead, the call goes to an answering machine and then one of two things happen. The call is never returned. The...
by Pete Crutchley | Jan 6, 2020 | Medical Billing News
Consider when the patient has contacted his/her insurance company and been issued with a pre-authorization number. This does not mean, the insurance company will accept your charge. This happened to an MHM client – a gynaecologist – a few days ago. We...
