by Pete Crutchley | Sep 15, 2019 | Medical Billing News
The patient arrives for the consultation. He hasn’t obtained a pre-authorisation. Should you see the patient? Yes, of course, you should. Patient care must come first. But the patient does not have a pre-authorisation! It does happen. It shouldn’t but in the real...
by Pete Crutchley | Sep 14, 2019 | Medical Billing News
Working for a consultant surgeon is fun. However, since one particular private medical insurance company decided to outsource their help desk or their “advisors” late last year, there has been a marked reduction in their level of customer service from it....
by Pete Crutchley | Sep 14, 2019 | Medical Billing News
There a few things I hear that automatically set alarm bells ringing when I look at the billing process of a medical practice. “I’ll take a look at it next week” “I’ll get round to it in a bit” “I’ve been meaning to look...
by Pete Crutchley | Sep 13, 2019 | Medical Billing News
Two different MHM clients – both consultant surgeons – have been advised by a specific insurance company that the fees for their initial and follow up consultations are being reduced. They are not amused, to say the least. But what can they do about...
by Pete Crutchley | Sep 13, 2019 | Medical Billing News
It is depressing the number of times I hear potential clients criticising insurance companies. In my experience the reasons normally cited are incorrect. Far from it. I’ve lost track how often I’ve been told an insurance company won’t pay for...
by Pete Crutchley | Sep 12, 2019 | Medical Billing News
In terms of medical billing, this perhaps is one of the statements I hear from private consultant surgeons more frequently than others. The following example illustrates that despite the rejection of the fee how the fee was established confirms there is little the...
