by Pete Crutchley | Jan 14, 2022 | Medical Billing News
Anybody ever watched the movie “Jerry Maguire” and the immortal quote – show me the money! Clearly a guy I recently bumped into at a medical conference hadn’t. He was the Practice Manager for a large hospital group. His complaint was the lack of cash from insurance...
by Pete Crutchley | Jan 13, 2022 | Medical Billing News
It takes an amazing amount of determination and resilience to become a consultant surgeon. Years of study, sacrifice and long, long nights. Finally you make it. Then one day decide to start a private practice i.e. a business. The issue however is that such...
by Pete Crutchley | Jan 12, 2022 | Medical Billing News
I love it when a mistake happens or when something goes wrong. It means I get the chance to look at what went wrong and more importantly WHY it went wrong. That means I can stop the same mistake happening again and therefore I get better. For example: I was sent a...
by Pete Crutchley | Jan 11, 2022 | Medical Billing News
It’s great when a patient pays cash – on the way out he or she produces a roll of £10 notes and pays in full. It happened just before Christmas last year to an MHM client. Couple of items to remember, however. 1. The consultation still needs to be invoiced –...
by Pete Crutchley | Jan 10, 2022 | Medical Billing News
One of my major bugbears with medical practice is the ability to answer the phone. Sounds simple. It is! Yet many practices do not answer the phone. Instead, the call goes to an answering machine and then one of two things happen. The call is never returned. The...
