by Pete Crutchley | Apr 27, 2023 | Medical Billing News
MHM recently completed a project for a hospital. The project was to investigate why the hospital was not getting paid. One insurance company was proving to be particularly troublesome. An analysis of a month’s invoices soon identified why. This particular insurance...
by Pete Crutchley | Apr 25, 2023 | Medical Billing News
One of my major bugbears with medical practice is the ability to answer the phone. Sounds simple. It is! Yet many practices do not answer the phone. Instead, the call goes to an answering machine and then one of two things happen. The call is never returned. The...
by Pete Crutchley | Apr 25, 2023 | Medical Billing News
Consider when the patient has contacted his/her insurance company and been issued with a pre-authorisation number. This does not mean, the insurance company will accept your charge. This happened to an MHM client – a gynaecologist – a few days ago. We...
by Pete Crutchley | Apr 20, 2023 | Medical Billing News
Ever thought what is the most often quoted reason for non-payment by a self funding patient? The same reason is quoted over and over again. It is not ‘I haven’t got the money” nor is it “I didn’t realise it was so much”, not even “The invoice must have got lost in the...
by Pete Crutchley | Apr 13, 2023 | Medical Billing News
Some insurance companies decline to accept invoices that are sent more than six months after the consultation or surgical episode. Fair enough, they should have been invoiced. BUT… A statement was received today from a certain insurance company containing an entry...
