by Pete Crutchley | Feb 11, 2016 | Medical Billing News
Ever thought what is the most often quoted reason for non-payment by a patient of their excess? The same reason is quoted over and over again. It’s not “I haven’t got the money” nor is it “I didn’t realise it was so much, Not even “The invoice must have...
by Pete Crutchley | Feb 10, 2016 | Medical Billing News
Per normal I was checking what was happening with shortfalls and excess over the weekend. Using a single private consultant surgeon as an example: Week ending Friday January 22nd: out of 15 consultations 4 came back with excess / shortfall deductions totalling...
by Pete Crutchley | Sep 8, 2015 | Medical Billing News
If you get the basics right many problems with getting paid aren’t allowed to happen. The basics mean the absolute minimum and mandatory requirements in order to present an account for your services. The basics are as follows: Patient’s full name Patient’s full...
by Pete Crutchley | Jun 18, 2015 | Medical Billing News
One of the major areas MHM is approached about is excess and shortfalls. As at May 2015, empirical evidence indicated 26% of all claims to private medical insurance companies are subject to an excess/shortfall. This is not to imply the insurance companies are...
by Pete Crutchley | Apr 21, 2015 | Medical Billing News
A well established ENT surgeon called MHM recently most upset her fees had not been paid in full and an excess deduction made even though pre-authorisation had been obtained. The patient had contacted their insurance provider, cited the correct treatment codes and...