by Pete Crutchley | Mar 2, 2018 | Medical Billing News
This specific issue comes up frequently when MHM is asked to review the outstanding accounts of a private consultant surgeon. There are two reasons normally why the patient believes the hospital has already taken payment. When the patient is registering at the...
by Pete Crutchley | Feb 19, 2018 | Medical Billing News
I’ve been asked this question quite a few times over the years. In by far the majority of cases, your patient should obtain pre-authorisation prior to the initial consultation. But sometimes, the patient arrives and hasn’t obtained a pre-authorisation. First...
by Pete Crutchley | Feb 18, 2018 | Medical Billing News
One of the most often asked questions is “how can I increase my cash flow”. The answer, as regards medical invoicing, is very simple: RAISE YOUR STANDARDS But what does that mean in reality? It means taking all the items that should be done and turn them...
by Pete Crutchley | Feb 16, 2018 | Medical Billing News
I argue with medical insurance companies all the time. Let me, however, be very specific about when and why I argue with them. When I think they are wrong or when I think they have made a mistake, I challenge them. Real Life Example A real example from this...
by Pete Crutchley | Feb 13, 2018 | Medical Billing News
Working with consultant surgeons is fun. However, since one particular private medical insurance company decided to outsource their help desk or their “advisors” late last year, there has been a marked reduction in their level of customer service from it....