by Pete Crutchley | Jan 10, 2022 | Medical Billing News
One of my major bugbears with medical practice is the ability to answer the phone. Sounds simple. It is! Yet many practices do not answer the phone. Instead, the call goes to an answering machine and then one of two things happen. The call is never returned. The...
by Pete Crutchley | Jan 8, 2022 | Medical Billing News
MHM sort of cheats when we say we are an outsourced medical biller. We don’t share premises with our consultant surgeons nor are we next door to the hospital. Neither do we speak to them every single morning when they walk through the door. We are –...
by Pete Crutchley | Sep 24, 2019 | Medical Billing News
A question asked at the recent presentation. Insurance companies use medical coding to identify a medical procedure. For example: if you are an Orthopaedic surgeon you will understand what a Multiple arthroscopic operation on the knee is. That is an awful lot to put...
by Pete Crutchley | Feb 12, 2019 | Medical Billing News
Another question asked at the recent Medical Defence Union presentation. Insurance companies use medical coding to identify and detail a medical procedure. For example, an Orthopaedic surgeon will understand what a Multiple arthroscopic operation on the knee is. But...
by Pete Crutchley | Nov 18, 2018 | Medical Billing News
There are certain items that are mandatory when you call a patient’s insurance company. Such requirements are dictated by the Data Protection Act and, put simply, it’s highly unlikely without the right information you can make an inquiry regarding a patient....