by Pete Crutchley | Feb 2, 2016 | Medical Billing News
There are only 24 hours in a day. That much is certain. All of my guys are incredibly busy. I’m amazed at the volume of work they get through in a single day. They are either on-call, doing a ward round or in theatre. Then they have to see their...
by Pete Crutchley | Jun 12, 2015 | Medical Billing News
A question we were asked very recently. One in fact we are asked frequently! There are a few very simple reasons why on-line invoices are not being accepted – the details being submitted are incomplete and/or the details being submitted are wrong. MHM is...
by Pete Crutchley | Mar 5, 2015 | Medical Billing News
Many months back a medical secretary friend of mine suggested the MHM approach of writing the address on an envelope to a self-funder or for an excess/shortfall looked unprofessional. The address should be typed in her view, presentation being everything. My reply was...
by Pete Crutchley | Nov 13, 2014 | Medical Billing News
Ever thought what is the most often quoted reason for non-payment by a patient of the excess? The same reason is quoted over and over again. Its not ‘I haven’t got the money” nor is it “I didn’t realise it was so much”, not even “The invoice must have got lost in the...
by Pete Crutchley | Oct 2, 2014 | Medical Billing News
Since private medical insurance first began, the number one route by a patient to a consultant surgeon has been the patient’s GP. Most time the patient will follow the GP recommendation but what if they don’t? What does the private patient look for in a consultant...