Medical Coding – Revisited
I've been asked to revisit why coding is such a big part of medical invoicing. It is integral because without the correct code the chances of getting paid decrease. It is unlikely if you wish to...
How long should a consultation last?
An interesting question asked by a consultant starting her own private practice. And a question I couldn't really answer. What I could do was interrogate, based on a month's worth of outpatient...
10,000 Tweets a day!
I had a really illuminating conversation with a guy who called me recently. He ran a marketing business and was a specialist in using Twitter. Basically, the guy told me he'd been looking at my...
They don’t know what they don’t know
During a conversation with a friend of mine recently, I pointed out that our clients had some things in common. For one thing, they are consultant surgeons. And that means they are all supremely...
Establish the facts
I've been reading a really interesting book. The book goes into some detail on how decisions are made. What the process is? Which factors are included? Why are some factors excluded? When is a...
What if they get it wrong???
I argue with medical insurance companies all the time. Let me, however, be very specific about when and why I argue with them. I argue with them when I think they are wrong or when I think they...
The Billing Process – now what?
Having analyzed where the private practice is both in terms of outstanding accounts, it is important to have a structured and rational action plan. Why do it this way though? On numerous occasions,...
The billing process – excess and shortfall headaches
Excess and shortfalls are the biggest headaches any private medical practice will face. You will not stop them despite what you may think so you MUST have a process in place to identify them and...
I’m always been told the patient has already paid!
It ranks up there with not sending an invoice out in the first place. It is the number one complaint a private consultant gets from patients about his/her billing process. It's also a critical...
Reviewing a billing process
Yesterday we established how to find precisely where your private practice is as regards debtors. Now we need to look at the invoicing process. But Do NOT react to a high level of outstanding...
Where is your practice today?
Have you ever consider where your practice really is in terms of medical billing? This is the routine I follow: What do I look for? Precisely where the Practice is now. When? The very first day It...
Answer the xxxx phone then!
An email arrived last week asking me to call a prospective new client. He'd been reading my blogs and wanted help to grow his practice. In particular, he wanted a review of the performance of his...