Open Referral – the stark reality
Recently a family member decided an appointment with a private consultant was necessary. As the family member had private medical insurance, a phone call was made to the consultant suggested by the...
Want more patients???
One of the most common remarks I hear from my guys is the number of patients they see in the NHS. They literally have patients queuing up to see them. Such a comment is normally followed by the...
Are you loosing out because you aren’t up to date?
It is depressing the number of times I hear potential clients criticising insurance companies. In my experience the reasons normally cited are incorrect. Far from it. I've lost track of how often...
Actually, you agreed the fee.
In terms of medical billing, this perhaps is one of the statements I say to private consultant surgeons more frequently than others. The following example illustrates that despite the rejection of...
Failure to get paid is no accident!
There is always a reason why you aren't getting paid. And the number one reason is that no invoice has been sent. Take, for example, the consultant surgeon I was working with recently. The...
The unsung hero – your medical secretary
I trained a medical secretary in the noble art of medical invoicing recently. Having your medical secretary handling medical invoicing isn't something I'd recommend for a number of reasons. First...
Say NO to paper invoices
Earlier this year another of the major insurance companies said no more paper invoices. The curious thing about this decision is why has it taken so long? For a number of years, MHM has argued paper...
That’s because you are charging LESS than they will happily pay you
It is depressing the number of times I hear consultant surgeons complaining about insurance companies. In my experience the reasons normally cited are incorrect. Far from it. I've lost track of how...
It’s a business
All MHM clients are very dedicated individuals. Having spent approximately 15 years of training and finally becoming a consultant surgeon, they go on to work incredibly long hours. They do so...
Not more stupid pieces of paper? Nope.
Some consultants do not appreciate remittances sent to them are important. They are not just for tax reasons. They are not just to keep the accountant happy. There is a time-critical reason too....
Do the basics really well and the cash will follow
All of my guys are incredibly busy. I'm amazed at the volume of work they get through in a single day. They are either on-call, doing a ward round or in theatre. Then they have to see their private...
I told him not to do that!
Using your home address for correspondence when you are a private medical practitioner is not a good idea! It is a very bad idea in fact. For example a couple of months ago - actually it was...