Why do you need to ensure you quote a reference number?
Most excess charges are between £75 or £100. Of course, sometimes they can be higher or even lower but often they are £75 or £100. Invoice for excess This in itself is not a problem. It's...
Open Referral – the reality
Recently a family member in conjunction with his/her GP decided an appointment with a private consultant was necessary. As the family member had private medical insurance through his/her employer, a...
Excess and shortfalls – an update
Take this ONE client as an example. Out of 15 consultations, 4 (four) came back with excess/shortfall deductions totaling £575 in one week. So for a total of £2,500 worth of revenue £575 or 23% came...
What the hell is a benefits accumulator?
Benefits or Fees This issue came up during a recent meeting with a consultant surgeon. The question was how are fees accounted for against a benefits package. How does this possibly create a...
The Devil is in the detail
Have all the data you need ready before you start. There is absolutely no excuse for making such a basic error as NOT having all you need. Attention to Detail Especially when invoicing online....
Your Fee Matters
Fees differ If fees differ between insurance companies how can they be checked and monitored? For example, a fee for a fictitious CCSD code XY4321 can differ between the big five insurance companies...
Why do patient’s choose private?
Most consultants are concerned, quite rightly, with how and why a patient has chosen to see them. Before asking the question why and how does a patient choose you as a consultant an early question...
Please switch your phone off
There was a story on the BBC website regarding the safe use of mobile phones when driving. Apparently, there are still those who hold the phone to their ears. There are those who read emails and...
Are you getting the basics wrong?
Basic Mistakes I was literally 70% through billing for a client’s clinic lists from last Friday. Eight separate patients and a mixture of initial and follow up consultations. All was going well...
Invoices being paid by the Legal Services Commission
One MHM client provides expert reports for actions that are publicly funded i.e. invoices are passed to the Legal Services Commission. Scenario: Consider there are FOUR parties to an action,...
Who really sets your fees?
Who really sets your fees? Most consultants when they first start a private practice, consider how best they can set their fees. In reality, it is not the consultant who sets his or her own fees. It...
What do an insurance company need?
There are certain items that are mandatory when you call a patient’s insurance company. Such requirements are dictated by the Data Protection Act and, put simply, it’s highly unlikely without the...