by Pete Crutchley | Mar 5, 2015 | Medical Billing News
Many months back a medical secretary friend of mine suggested the MHM approach of writing the address on an envelope to a self-funder or for an excess/shortfall looked unprofessional. The address should be typed in her view, presentation being everything. My reply was...
by Pete Crutchley | Mar 3, 2015 | Medical Billing News
Have you ever considered how long a pre-authorisation reference is live? Or how many didn’t realise some private medical insurance companies deem pre-auths do have a life span? For example: I was asked to invoice for a surgical episode, which took place last week. The...
by Pete Crutchley | Feb 26, 2015 | Medical Billing News
The potential for an accident It’s amazing how many people don’t back their IT systems up. When they have an accident, they have a serious accident. One guy kept all his correspondence and notes on his laptop and only on his laptop. No problem at all until the day his...
by Pete Crutchley | Feb 25, 2015 | Medical Billing News
Why are you in business? Many times, consultant surgeons have approached MHM because they, as consultant surgeons, don’t like asking patients for the money. And from a certain point of view, this is exactly how it should be. New MHM clients don’t, however, remain MHM...
by Pete Crutchley | Feb 19, 2015 | Medical Billing News
Every time I give a presentation to consultants wishing to start a private practice it’s pretty much guaranteed, I’ll get asked about having a website. In particular, I’ll be asked – do I need one? Do you? Short answer: YES!! Ah! – Comes the response from...
by Pete Crutchley | Feb 3, 2015 | Medical Billing News
A consultant surgeon came up to me after a recent presentation asking for my opinion on a situation he’d found himself in. Having successfully operated within the NHS for some time he decided to open a private practice. Before he jumped in the water, he never...