We noticed earlier this year another of the major insurance companies – Vitality – are no longer accepting paper invoices.
The curious thing about this decision is why has it taken them so long?
For a number of years now, MHM has argued paper invoices should be avoided. We have instead taken advantage of the offering by the majority of medical insurance companies. We submit invoices for medical services electronically. It has saved a fortune in postage costs regardless of invoices being posted out in one large envelope per insurance company every week.
Never mind that we don’t have to post invoices out five times a week instead – with five times the cost of a weekly posting either.
Instead, something approaching 98% of all invoices produced by MHM are electronic.
They are produced much quicker and cheaper than in paper form.
The amazing thing is that some private medical insurance companies still allow paper invoices to be sent to them.
Invoices for self-funding patients should always be mailed to a patient. It is bewildering however that consideration should still be given to sending a paper invoice to an insurance company. Regardless of whether the insurance company allows it or not.
MHM supports those insurance companies who insist as part of them granting recognition that invoices to them are electronic only.
MHM always has and always will.
pete@medicalhealthcaremanagement.co.uk