Massive reduction in fees
Following last week's article regarding how you should always keep good relations with a private medical insurance company, it is worth pointing out that this does NOT mean you have to agree with...
Someone is at the door!!
I have three major assumptions when someone knocks on my office door Murderer The authorities have come to arrest me The book on positive thinking I ordered has arrived. What on earth has...
Talk to them. They don’t bite
It is depressing the number of times I hear potential clients criticising insurance companies. In my experience the reasons normally cited are incorrect. Far from it. I've lost track of how often...
This is what happens if you do NOTHING!
A few weeks ago, I was checking what was happening with shortfalls and excess since the start of the year. Using a single private consultant surgeon as an example: Week ending Friday, October 25th,...
Should you take card payments over the phone?
Banks are desperate to phase out cheques. This is due to the cost of processing a cheque from the bank's point of view. Yet the decision was taken not to, as planned, phase out cheques completely by...
You’d ask a colleague so why not ask an expert?
Recently I was reading an article in a business management magazine. The article highlighted some of the challenges faced by small business owners when they start. But it could also have been...
What a Consultant can and can’t charge for?
There are numerous occasions when a consultant can charge for follow-up consultation and a minor surgical episode. But it is important to understand which private medical insurance companies will...
Wrong solution to the non-payment problem
A group of surgeons I know is having problems getting paid by insurance companies. Not just an individual insurance company but all insurance companies. The practice manager claimed there were many...
How to Loose £4,265 without even trying
It is common in my world to be presented with a number of unpaid invoices. The remit is to go get paid for them. That I can do. But it depends? If they were raised in the first place that is. If...
Has the patient already paid their excess?
Most excess charges are between £75 or £100. Sometimes they can be higher or even lower but often they are £75 or £100. Invoice for excess This in itself is not a problem. It's just as easy to send...
It is not only some consultants who are denied a fee
I'm used to insurance companies declining to pay a consultation charge for an Orthopaedic Surgeon within 10 days of surgery. The reality is that this does not impact only on Orthopods. I've seen it...
What’s wrong with telling the patients how much you charge
Flip the question on its head. WOULD YOU BUY SOMETHING WITHOUT KNOWING HOW MUCH IT COST? Would you pass over your debit card details without knowing how much is going to be charged to it? 99.9% of...